Showing posts with label spa. Show all posts
Showing posts with label spa. Show all posts

Saturday, 4 March 2023

You can do better than Pennyhill Park's spa, but the complete on-site experience is hard to beat

Readers who've been with me from the start will remember that this blog began in a world of corporate hospitality and expense account lunches. Much of that disappeared within a year of my first post, thanks to the 2008 crash, pushing most of my reporting into self-funded territory if I wanted to keep writing. But I do still work in marketing, and there are occasionally projects that yield fringe benefits worthy of a blog post.  

This week that meant two days at Pennyhill Park with an overnight stay in a baronial room and 90 precious minutes in its well-known spa. 

Any search of the Top 5 day spas in the South of England is likely to feature Pennyhill, long established as  an indulgent retreat from the capital. Lying just off the M3 a few miles west of the M25, it has easy access from London and sits in a particularly affluent bit of the commuter belt. Sharing the property with the training base for the England rugby team doesn't hurt, either. 

My early-morning visit ticked all of the boxes you'd want from a luxury retreat. The building itself is
exquisite and stands separate from the hotel. You enter through an impressive, if pointless, octagonal foyer with central table and towering flower arrangement, then head down a long hallway with windows on either side offering views of the outdoor pools and the sylvan location. Though the whole site is built on a gently-sloping hillside, the architects have cleverly arranged the buildings to make everything seem more dramatic, as if the spa is in the bottom of a steep valley, with sides formed by the dramatic bulk of the main hotel and its hotch-potch of outer buildings. 

It's all designed in a "ye olde worlde" style, with crenellations, leaded windows, uneven roof lines, massive wooden doors, clock towers and outbuildings all trying to give the sense of a traditional English village built around its manor house. It's obvious most of it is new and the original manor house around which it's all built isn't even 200 years old. You run the risk of slipping into amusement park-style tackiness when you take this approach, but Pennyhill manages to avoid this with tasteful interiors that mix traditional and modern with particularly exquisite wallpapers and floral arrangements throughout.

At the heart of the spa is a large indoor pool with a glass wall along one side looking over the outdoor spa facilities and the main hotel. Its pool deck includes lots of loungers and a large, elevated hot tub. Across an entry foyer with a champagne bar (not functioning, of course, during my 7am visit) is a thermal suite with sauna, steam rooms, a cold bucket shower and an alcove with about a dozen heated tile loungers for cozy napping. From here you accessed my favourite bit of the spa, at least for a visit in early March: a heated pool with a variety of massage jets you entered indoors, but then swam through a panel into the outdoors. I've enjoyed pools like this in Missouri and Germany, and love the way it gives you a pain-free way to swim in the open air in the depth of winter. (Though I couldn't help thinking about the wastefulness of heating an outdoor pool all winter in the current energy crisis.)

Also outdoors is a large rectangular pool for regular swimming (also heated, but only to 21c/70f where the jet pool was at 28c/82f), scores of loungers and tables for eating and drinking. There's also something they called the Canadian Hot Tub, a multi-levelled set of steaming pools tiled entirely in black. I didn't try anything that required dashing through the bracing winter air. Heartier souls were doing morning laps in the outdoor pool.

Pennyhill's greatest differentiation point, in my spa experience, is its opulent changing rooms, complete with sculptures, sofas, state-of-the-art Dyson hair dryers and the most comfortable bar stools I've ever encountered for settling in to do your hair and makeup. The showers aren't cubicles but individual tiled rooms, with space to retreat from the water to lather up with high-end spa products before stepping into a torrent of rain from above and multiple jets hitting you from the side. This isn't just a locker room to wash and change in, but part of the overall lounging space.

As ever when I'm enjoying a treat funded by someone else, I ask myself whether I'd spend my own money on this? For the spa, bluntly: No. While Pennyhill is sumptuously beautiful, on a one-to-one comparison its facilities are pretty much the same as those at my regular Nirvana Spa, with the exception of the changing rooms. The tile loungers are even the exact same make. Nirvana's outdoor space is smaller, but it has more indoor pools and its pool with the massage jets is about three times the size, with far more different kinds of jets getting to more of your body. The difference that I suspect would bother me the most is that Nirvana's tile loungers are in a quiet room sealed off from the rest of the spa where only the sound of a fountain and the occasional snore of someone napping intrude, where at Pennyhill their position just off a nexus point between several thermal facilities must mean it's a fairly noisy area. 

A spa day at Nirvana with access to the basic facilities and a meal (no treatments) will cost you around £100, at Pennyhill it's £255 and weekdays only. Weekends are reserved for hotel guests.

What do you get for your extra £155? My guess is exclusivity. Nirvana has grown over the years to become an enormous complex hosting many hundreds of people at once. Though it's tough to tell when you're enjoying the facilities before general opening hours, I suspect Pennyhill's total number of spa-goers at any one time is far, far lower. You're likely to have more space between you and other guests there, and I suspect the whole scene will be quieter and the guests skew older. At these prices, you're unlikely to encounter the gaggles of chatty hen parties that are Nirvana's most irritating feature. (Fortunately, there are so many different spaces at Nirvana you can usually escape.) If you're looking for value for money and variety of spa facilities, Nirvana wins decisively. If you want to impress the hell out of someone, or you're looking for a memorable romantic retreat, Pennyhill leads.

Pennyhill's bigger differentiator, of course, is its hotel. Though Nirvana breaks ground on its own 70-bed retreat this spring, it's unlikely to approach the Pennyhill experience.


Pennyhill sits in glorious isolation within 124 acres of parkland. Its distinctive buildings spread out from the original new-gothic mansion and it incorporates some spectacular spaces one suspects were designed with wedding photos in mind. This includes a covered walkway from car park to main entry turned into a fairy tale bower with branches and hanging silk flowers. There are two magnificent staircase halls, a glasshouse spilling out onto lawns and a range of beautiful conference/event rooms that mix traditional design and massive windows bringing the surrounding countryside in with modern considerations like ample charging points, good acoustics, room for AV production and speedy WiFi.

The 124 rooms (one per acre?) are all individually designed and range from more traditional spaces to split-story spreads and accommodations that sit in their own outbuildings. Comparing rooms was a lively topic of conversation at the conference. I was on a hall dedicated to rugby heritage, where each room bore the name of a country's original national stadium (pre-sponsorship and naming rights). I was in Lansdowne, where a stained glass panel of the Irish Rugby Football Union's crest separated the entry hall from an enormous bathroom with a tub on a showy tiled platform, separate from a multi-jet shower room.  The sleeping area (below) was about twice the size of the average British home's sitting room, with wood panelling, traditional furniture and an enormous window overlooking the gardens. Others reported rooms with four-poster beds, balconies, funky internal ceiling lines or separate offices. One had a staircase leading to a room with a pool table.

Food and drink was, as you'd expect at this level, top quality. I'm being very serious about Weight Watchers right now, so my eyes and nose had to do more work than my taste buds, but I can attest to one of the most beautiful breakfast spreads I've ever seen. The pastries alone put Pennyhill in a separate category, of a size, variety and (apparent) flakiness that made it clear they were either prepared in house or came from a boutique bakery. The snack tables throughout the conference groaned with more tempting bakery products. Fortunately for me, they also consistently featured bowls of fruit with such perfect colour, shape and shine I had to test the first time to make sure they weren't wax.

The lunch buffet was as various as breakfast, with a broad range of innovative salads to balance the spread of hot food.

Our formal four-course dinner on the Thursday night was unapologetically fine dining, logical considering Pennyhill's lead restaurant, Latymer, holds a Michelin star. Had I been spending my own money, portion size might have been an issue. Even in the world of plates-as-art, the starter of two bites of roasted beetroot with a 50-pence-coin sized swirl of aerated goats cheese, some artfully placed micro herbs and dots of gel seemed comically minuscule. But I had the satisfaction that four courses at that size weren't going to do my diet much harm. The same couldn't be said for the champagne the staff were happy to keep pouring when our side of the table decided to stay on that rather than move to either of the excellent red or white choices. I can only resist so much temptation, and the indulgence of the night before gave me the motivation to get to that pool by 6:45 the next morning. 

Bottom line: If you're planning a top-end executive conference or event, Pennyhill Park is an ideal location. If you want a memorable, blow-the-budget weekend of food and spa indulgence, this is the kind of place that will wow your partner and stay in memory for years to come. If, however, you're looking for a fabulous day spa to soak away your stress, save yourself some money and book into Nirvana.

Monday, 8 April 2019

Hammam al Andalus plunges you into hot water and Arabian Nights

Some spas are memorable for the quality of their treatments or the skill of their therapists. Others celebrate their link to a luxury brand. Some stand out for their unique locations, while others tout the source and health-giving qualities of their water. Most, these days, strive for luxury. But none, in my experience, does atmosphere like the Hammam al Andalus in Granada.

If Disney ran a spa inside an Aladdin-themed hotel, it would be like this. Except more crowded. By my count the Hammam limits each two-hour slot to about 30 people, meaning that while you're sharing the baths with others it never feels jammed (except in the changing rooms) and you have a fair chance of finding yourself alone occasionally in any of the four pools. (Photos borrowed from their web site.)

The Arabs were just as mad about bathing for cleanliness and pleasure as the Romans, building opulent, heated aquatic complexes in most of their cities. The Hammam presents itself as a luxurious bath from the time the Nasrids were living in their opulent palace on the hilltop immediately above. This isn't an original complex (it was a restaurant just a few years ago) but if your sightseeing took you to the medieval baths in either the Alhambra or the Albaicin you'll appreciate how carefully they've copied the original here. Opulent tiles cover the lower walls, plaster panels of intricate arabesques the upper. There are romantic scalloped arches, hammered silver tea sets laid out for your refreshment and those distinctive star-shaped openings punched through the ceilings and lit to give you the impression of sunlight filtering in, even though there's a building above you.

There are four different baths laid out along a corridor: One cold, two piping hot and the largest comfortable as a warm bathtub. On a floorpan this would look like a boring string of rooms along a single corridor, but they've used narrow archways, decorative columns, and pierced-metal lanterns make it into a mysterious warren. One of the hot pools is long and narrow, like an ornamental reflecting pool in a garden, and only about 16 inches deep; perfect for stretching out with your head on the lip and getting comatose. The other a much deeper rectangle with another, smaller rectangle leading off it. The smaller rectangle is shallower and has a screen at the back from which hot water appears to flow from the living rock. Sitting in the main rectangle, a tower stretches up at least three times the depth of the pool and is encrusted with ornate decoration to contemplate as you soak.

Health and safety regulations are clearly different here. My regular spa in the UK won't heat the water to these temperatures, in case bathers are too stupid to get out in time to protect their health. A good deal of the atmosphere comes from lighting far dimmer than any I suspect would be allowed in the UK, exacerbated by large groupings of flickering candles and mist that I'm fairly sure was occasionally pumped in. A gentle, Moorish take on spa music plays softly. You've definitely sunk into a world of exotic harems and Arabian Nights.

The largest pool was about the size of one you'd find in a domestic garden, but had columns springing out of it a bit like the famous cisterns in Istanbul.
So even with a larger group of people here, you could float into a dark corner behind a column and be lulled by the sound of water trickling in from a fountain in the wall. Talking is discouraged; this place is all about quiet contemplation. There's a steam room and sauna behind this which I didn't check out. (After thirty years of surviving St. Louis summers I've never been able to grasp the point of intentionally making yourself hot and sticky.)

Steps lead down from this main pool to another corridor forming the bottom of an "L" with the one that runs along the pools. Down here you'll find showers, a series of alcoves where therapists deliver treatments and a square room at the end where people can lie on marble slabs around another fountain post massage. I just went for the pool time (about £35 for two hours) but reports back on the massage indicate I missed a good one.

The two-hour time limit and the request for near-total silence are both unusual for a spa, but essential given the size of the place and the desire to maintain the atmosphere. And there's no wiggle room on that time. If you book for 10 am, that's your entire slot from check in to departure, including your time in the changing room. Get there 10-15 minutes early so check in doesn't eat into your pool time, and you'll be able to enjoy some tea in the spa's beautiful atrium before being escorted to the changing rooms. Then don't dawdle; get into your swimming costume and get to what you've paid for. If you're just doing the pools, two hours is an ample time slot. If you have a massage as well, you might find the pool lounging time a bit curtailed. The joy of these short slots is that they fit easily as a break in a longer day of sightseeing. The Hammam even offers sessions at 10 pm and midnight, for the real night owls.

With their limited capacity, I got the impression that most sessions are sold out. Pre-booking on their web site is essential, particularly for any treatments. There's no sense playing a guessing game over which days and times would be less crowded, because they're all pretty much the same. Just pick what's best for you. On a return visit, I might go for the 4pm siesta slot. Relax, re-energise and clean up before discovering more of Granada's wonderful bars and restaurants.