Friday 22 February 2013

Malta's Westin teaches me why boutique hotels are on the rise

My husband did a very logical thing in his effort to impress me with his Valentine's Day treat.  (Of course, still making a big deal of the day now that we've been married 18 months is enough to impress. But shhhhh, don't tell him.)

He selected an executive suite in a resort with a big brand name, at the luxury end of the corporate hotel market.  And even with a discount, the rate came in at more than £300 a night.  Wow.  Should be a safe choice, eh?

Nope.  In fact, it left us spending the whole weekend thinking this wasn't worth the money, and wondering what amazing delights we could have gotten for the same price, or less, at some undiscovered little boutique hotel had we done a bit more research.  We thought of the obscene luxury and the magnificent service at Durham's Arrowhead Inn.  The stunningly appointed little corner room with the killer views and the gourmet chef at South Africa's Birkenhead House.  Our favourite weekend retreat in the Cotswolds, Windy Ridge.  Every one offered a better night's sleep, with more luxurious appointments, for less money.  Lesson learned.

Now don't get me wrong, this was far from a bad stay.  Let's look at the positives.  The room was huge.  A kitchenette, sitting room and guest bathroom, with a bedroom with a super king bed, off that another bathroom with a jacuzzi tub.  Both rooms had sliding glass doors leading out to a patio, a bit of lawn and an inlet, with views of the sea to the right.  The decor was the standard, high end mix of camel, white and black, chrome, wood and leather that's currently the accepted international norm for posh interiors.  The lobby is massive and impressive, with 100 meters of windows overlooking a lovely pool deck, the sea, and the 19th-century-palace-turned-casino on the point.  The staff is helpful and remarkably friendly, particularly the concierges who went the extra mile for every request.  The included breakfast buffet was diverse and generous, the attached restaurant was very good (see last entry.)

But...

First off, two rotten nights of sleep.  If a hotel can't get this right, little can compensate.  The mattress was uncomfortable, the sheets of dubious thread count, the foam pillows only moderately comfortable.  Thin walls meant seeping conversations waking us up on both nights, the poor sleep made even worse by our neighbour's 4:50 am alarm on Sunday, followed by conversation so loud and long we did the old university dorm thing and banged on the wall to get them to shut up.

Down in the recreation area, the whirlpool was only lukewarm.  There were cracks in the tiles on the pool deck and patches rubbed clear of paint on the bottom of the pool.  At breakfast, the coffee was uniformly horrible.  One morning, so cold we had to send it back, another clearly over-stewed and seeping out of the cracks in my mug.  There were cracked plates in the stacks on the buffet both mornings, too.

Then there were the things that weren't necessarily wrong, just irritating.  The huge hike down characterless hallways between lobby and our room. The impersonal experience of the whole place.  The absence of an iPod dock or any music capabilities in the room.  The oddly echoing empty spaces of the unused conference facilities.

Had I been at a conference in those facilities, I would have shrugged a lot of this stuff off, distracted by business.  On my husband's cash, however, I was hyper-sensitive, and feeling drastically overcharged.  With a recent track record of boutique hotels behind me, I had a benchmark.  And a new understanding.  This is why the experienced traveler is turning his back on the big chains, and luxury boutiques are on the rise.

Chains are fine for business travel, but they won't be seeing us again soon for a special weekend.

Wednesday 20 February 2013

Forget the sightseeing, and you'll still have a fine time on Malta. Just eat.

We were expecting great food from Malta, and it didn't let us down.

Its mid-Mediterranean location means it's ringed by some of my favourite cuisines, well supplied with fish, vines and olive oil.  That's a fine start, and the relative prosperity of Malta's tourism scene creates fertile opportunity for some high-end chefs.  Particularly noteworthy:  Marvin Gauci at Tarragon on St. Paul's Bay.

A Maltese friend living in London asked her cousins for their pick for the best place on the island.  This was it.  The decor is simple and unpretentious.  Fish tank beside the front door, long wooden bar, plank floors, undraped wooden tables, big windows overlooking the sea.  It could be one of a million beach restaurants anywhere in the world.

The differentiation starts immediately with the service.  A polyglot gang of waiters is eager to get you settled, get drinks in your hands, discover your preferences, explain the menu.  And then comes Chef Marvin himself to give a bit of personal consultation.  Piers' tomato allergy?  No problem.  Couldn't decide between the starters?  I'll make you sample plates so you can have more.  Perfect.

Tarragon is creeping in to haut cuisine territory with its culinary show: "pearls" of different flavours decorating plates, dry ice making after dinner drinks smoke, salt-baked sea bass flamed and chiseled out of its case at the table, smokers imbuing flavour to fish right in front of you.  They stay just on the right side of going overboard and, fortunately, those touches enhance the local fare rather than make up for any shortcomings in the kitchen.

Being indecisive (or, honestly, just being too greedy to pass up the offer of multiple starters), we sampled a range.  There was a reconstructed olive; one of those chemically engineered spheres made to look just like an olive, but it's actually a thin, gelatinous membrane enclosing a liquid that bursts when your teeth hit it, and out explodes pure essence of olive.  I had an enormous oyster dressed with a "pearl" of smoked water and lime, made with the same process.  Rabbit is a local favourite and we had a creamy fricassee presented in a filo pastry basket.  (This would have been a fine main course all on its own.)  Add a plate of mushrooms given a sesame tempura treatment. The starting star was, however, a plate of beautifully cut slices of raw, locally caught tuna, smoked at the table (see photo) and dressed with a balsamic reduction, olive oil and lemon.  Some of the best tuna I've ever had, and a testimony to the basic truth that when you have exquisite ingredients, you don't need to do much with them.

Our mains were more locally-caught fish.  Though the sea bass is Marvin's signature, he steered us towards the barracuda, which was a seasonal catch that's far rarer.  I've been a fan of this fish in the Caribbean, except for the time I dove off a snorkel boat and ended up face-to-face with a big one; they have alarmingly large teeth.  I have to admit I like the West Indian preparations better than the simple grill here.  It's a thick, white, slightly oily fish that takes to spice and fruit well.  Unlike the tuna, I think this more robust flesh needs stronger flavours to help it shine.  Tasty, but I'd have the sea bass next time.

For dessert I moved on to a cassata Siciliana that was about as far removed from my peasant version of this dish as my great grandfather no doubt was from the Sicilian noble who owned his village.  A more formal version in a pastry tart crust with a delicate film of pistachio over the top.  Piers had a perception-busting mango panna cotta; the mango had been distilled into a sphere (Marvin does like his spheres) in the centre of the white custard, looking more like a fried egg than a sweet.  I wrapped things up with the local prickly pear liqueur, given added oomph by the dry ice that made it smoke like a witch's brew as it came to the table.

We complemented all this with some good local wines offered at very reasonable prices.  Overall, an experience on par with Michelin star aspirants in London, but with a far more laid back and fun atmosphere.  And cheaper, too.  Add the view of the sea on a lingering summer's night, and it might be worth a weekend on Malta just to eat here.

The night before we'd eaten at Quadro, the restaurant linked to our hotel (The Westin).  Almost as good on the food front, more traditional in presentation and atmosphere, an equally lovely staff but far steeper wine prices.  Local wines here were 30% more than at Tarragon, meaning our bills for the two meals were almost exactly the same, even though we had much more at Marvin's.

Quadro did a chocolate brioche with foie gras that blew us away as a starter.  What innovation, we thought.  We were less impressed when we found the same brioche on the standard hotel buffet menu the next morning.  Still, I might steal the idea for a future dinner party.  I started with artichoke-filled pasta done with langoustine before we both moved on to a local fish called maegre, also known as ombrina.  Very much like sea bass but with a thicker, larger fillet.   Dessert was a crowd-pleasing chocolate fondant.  Other than the introduction to maegre, the best bits of this meal were the highly informative staff, who were happy to give us all sorts of sightseeing tips, and our introduction to the Isis Chardonnay from local Meridiana wineries.  Slightly floral but dry and with a mineral edge, it tasted nothing like a typical chardonnay, was great with fish and prompted me to load up on Meridiana whites at duty free on the way home.  So overall, Quadro was far better than your average hotel restaurant fare, but nowhere near as good as Tarragon.

A nod goes to Sharma in Mdina, into which we stumbled for a late lunch on Saturday.  They have a great concept, tracing the spice route from India through the Middle East to the Med, providing a fusion menu with some real logic.  The exotic Arab interior is a nice touch for the part of the island that retains the most Arabic heritage.  The waiters, however, were the only people we encountered on Malta who didn't understand English.  Poor Piers' request for one of the pasta sauces without tomato got him a plate of absolutely plain penne just out of boiling water.  Fortunately a manager turned up to whisk it back into the kitchen for the addition of butter and cheese.  I, happily tucking in to a chicken shawarma skewer and a lovely salad, definitely got the better end of that deal.

Three meals, three great experiences.  No doubt about it, the food ranks on par with the sightseeing in a weekend on Malta.

Tuesday 19 February 2013

Glorious palaces, lavish cathedrals ... but 10 minutes in an old boat top the weekend

Even if it IS one of the smallest countries in the world, two days isn't enough to do Malta justice.  In hindsight, the best sightseeing strategy would have been to stay near the origin point of the hop-on-hop-off bus tour and make the most of the ticket.  It's a great deal; with £20 per person getting us two days of bus privileges plus a harbour tour.


Three complications.  There are three different bus routes around the island, each one way, each converging at Sliema.  The buses are slow, and they end early.  By the time we finally stopped for a late lunch in Mdina at 3:15, we realised we were going to miss the 3:40 last bus and had to catch a taxi home.  Good value only on their timetable.  Second, City Sightseeing has industrialised their approach a lot since the last time I rode with them (in Edinburgh).  Pre-recorded info, rather than the live guides they once had, is interspersed with quite a lot of paid advertising.  Enough to make me pass on tours anywhere you can do yourself on foot.  Third, we wanted to make it to a special event at 11 on Sunday that blew our chances of using the bus again.  Still cheaper than taking taxis to everything we saw on Saturday ... but only just.

If you saw nothing at all, but merely walked around Valetta, you'd still be impressed.  The architecture of the palaces and churches, surrounded by the golden fortifications plunging into the sea, with more walls and towers framing the water across harbours on two sides, offers enough visual stimulation to keep you going.  But if you want to dip into more culture, here's our pick for the top things to pack into two days, listed in order of my appreciation.

1.  A journey across the harbour in a traditional luzzu.  We spoke to an old fisherman lamenting the decline of these traditional wooden boats.  A real shame, because they're just as charming as a Venetian gondola at a fraction of the price.  Eight euro ferried the two of us across the harbour.  Gentle putt-putt of the motor, sun on the water, golden walls towering up over our little boat ... absolutely magical.  And by far the quickest way to get from Birgu to the Valetta waterfront.  (And from there, courtesy a 1-euro-a-ride lift, up into the main town.)

2.  "In Guardia" at St. John's Cavalier (fort) in Birgu.  Malta tourism lays this historic spectacular on a few times a year.  Costumed reenactors present the inspection of the garrison by the Grand Bailiff of the Knights of Malta.  Our show featured musketeers, halberd-bearers, pikemen, flag bearers and a band, all doing their 17th century stuff in front of the fort commander and the senior knights.  Not to be missed if the show is on.

3.  St. John's Co-Cathedral in Valetta.  One of the few details I knew about Malta before this trip was that the Cathedral held a couple of famous Caravaggios.  They were as stunning as expected, especially as they've just been restored.  Even without them, the cathedral would be a blockbuster.  A poster child of Baroque excess, it features ornately carved, painted and gilded walls, frescoed ceilings and a floor made up of magnificent pietra dura tombstones the like of which I've only ever seen in the Franciscan mother church in Rome.

4.  Mdina.  The original capital city of the island, topping a hill at its centre.  It's a cross between an Italian walled borgo and a North African town, reflecting the mix of cultures on the island.  A warren of narrow streets twisting and turning to aid Medieval defence, given charm by countless architectural touches like ornate balconies, interesting towers and wrought iron gates offering views into sub-tropical gardens.

5.  The Grandmaster's Palace and Armoury.  Starting as the residence of the chief knight, this became the British governor's palace and is now the president's palace, used for state occasions.  There's a range of ornate state rooms fairly typical of any grand European house; the star sight is the fresco series on the ceilings of the main hallways.  The adjoining armoury does not live up to its "one of the best in the world" advertising ... it's a pale shadow of the museum in Vienna ... but it's worth a wander if you're interested in the topic, and has a clear and simple audio tour.

6.  The Experiences.  The Maltese tourism industry is big into "experiences" ... which is basically a grand description for a video about some aspect of the island, shown in a theatre inside a historic building.  We did three.  "The Malta Experience" in Valetta is an excellent 45-minute introduction to the island, its history and culture.  But it's essentially a well-cut montage of still photography with a good script over the top.  20 euro per person was an incredible rip-off, even if we'd had the time to take a look at the hospital that was included with the ticket.  We found better value in Mdina when 12 euro per person got us into both "the Mdina Experience" and "the Knights of Malta Experience."  The last was actually my favourite, as it followed the video with a walk through a series of life-sized dioramas of historic scenes ... sort of a basic, do-it-yourself Disney ride.  Because we hadn't done much reading before the trip, these were worthwhile.  In hindsight, however, I'd have read up more, skipped these and saved the time and money.

I've excluded dining from this experience list, because it would make my prioritisation list far too difficult.  Eating was certainly just as good as sightseeing.  No surprise for an island that sits at the crossroads of so many stunning cuisines.  Next entry, it's on to food and wine.

Monday 18 February 2013

Little Malta provides a feast for eyes and stomach in two packed days

Malta ticks all the boxes for a great short break destination.  There's loads of culture, great cuisine, everything's close together, and you have a good chance of sun if you just want to kick back on beach or pool deck.  At three hours the flight is just edging over the line to excessive, but the complete change of scenery, culture and weather justifies the travel time.

We arrived at 4pm Friday and left about the same time on Sunday and managed to pack an enormous amount into the two days, without exhausting ourselves.  The first night we took it easy, wandered about the hotel and had a nice dinner there.  On Saturday, a full day of sightseeing facilitated by a hop-on-hop-off bus tour.  A bit of late afternoon R&R, followed by a remarkable dinner on one of the island's top restaurants.  On Sunday, a bit of local colour with an historical re-enactment at an old fort, a  boat ride, a wander about a palace and an armoury, and then home. It felt like more than two days, and left us wanting to return.  Which, I figure, is probably what you want out of any long weekend break.

This is helped by the fact that the place is tiny.  Before going I knew that Malta was a country comprised of an archipelago of islands, dead in the centre of the Mediterranean, and that the largest island ... the eponymous Malta ... had a whole bunch of different cities upon it.  All of which can distract you from the fact that the main island is just 122 square miles.  To help you get an idea of how little that is:  there are 609 square miles of greater metropolitan London inside the M25.  Yes, you squeeze just about FIVE Maltas into London.  No wonder we could get just about anywhere in 20 minutes, for 20 euro.

The aforementioned cities, of course, turn out to be more like urban neighbourhoods these days, all linked in a continuous buildup along the coast.  From what we saw, there's not much green space on Malta; a patchwork of small vineyards or olive groves in the centre, dotted with a couple more "cities", completely ringed by building.

But what building it is.  If there's one reason to come to Malta, I'd say it's the Baroque architecture.  Much of the island felt like a stage set, and it's no wonder that so many historical films have been made here.  The Knights of Malta, one of the great crusader orders who ended up owning the place from the 16th through 19th centuries, poured money into some of the most impressive defensive fortifications in the world to show off their strength, and outrageously lavish palaces and churches to show off their good taste.  The architectural unity of the place is helped by the fact that just about everything is made of the same golden limestone.  It means that even when there are ugly, modern buildings (and there are), they manage to fade behind their showier neighbours.  A particularly Maltese feature are projecting balconies of wood and glass that add individual character.  And provide the entertaining show of natives leaning out to talk to each other, hang laundry, or generally watch the world go by.

That's the overview.  Tomorrow, the top sites.